RWTHmoodle

Currently, Opencast videos cannot be played. Our specialist department has already been informed and is working on resolving the issue.
It is also not possible to import or upload Videos.

Currently, the Dynexite examination system is experiencing problems when accessed via RWTHmoodle (no response). Alternatively, you can log in directly on the Dynexite website:

https://dynexite.rwth-aachen.de/l/login

Login is via single sign-on and multi-factor authentication.

The partial outage has been fixed.

RWTHmoodle is currently unavailable.

We are already working on fixing the problem.

The problem has been fixed. RWTHmoodle is accessible again.

On Sunday morning, October 12, 2025, an internal error message occurred on the Moodle web servers between 1:30 and 1:45 a.m. As it cannot be ruled out that some users may have had problems accessing Moodle during this period, this service disruption message was published. However, the systems are now running normally again.

On Thursday, October 9, 2025, from 7 to 8 a.m., the RWTH streaming server Opencast will be updated to version 18.
Following maintenance, all existing videos will be reindexed.
Videos cannot be played during reindexing. The Opencast block for uploading new videos is also unavailable.
Reindexing is expected to last until October 10, 2025, at 12 noon. Please refer to the latest information in the maintenance portal.

During the specified period maintenance work will be carried out on the IT Center's MFA MySQL databases. The databases will be unavailable for a total of approximately 15 minutes during this maintenance and new logins to services with RWTH Single Sign-On will not be possible. Existing sessions will remain intact.

Die Wartung ist beendet.

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

Due to an unintentional configuration error, a data protection incident occurred on Monday, 11 August 2025, between 11:36 and 11:58 a.m. (or, in the context of RWTHmoodle, until approximately 12:40 p.m.):
Logged-in users may have been able to view the data of other logged-in users.
The following services are affected (analysis is ongoing):
- RWTHmoodle
- Git-Ce
- RWTHgpt
- Sciebo (only data in MySciebo)
- GigaMove
Affected persons will be informed separately by email.
If you have any questions, please contact our IT Service Desk (servicedesk@itc.rwth-aachen.de).

The analysis has already been completed for most of the affected services. The affected users have been identified and informed by us. Once the analysis has been finalised, we will provide another update here.

As a result of a bug in Moodle, unwanted duplicates can occur for some question types when importing, restoring or duplicating quizzes. We are working on removing these unneeded duplicates and fixing the underlying bug.

The question types have been updated. The problem should no longer occur.

It is not possible at the moment to access course rooms.
We are working on a solution.

During the specified period maintenance work will be carried out on the IT Center's MFA MySQL databases. The databases will be unavailable for a total of approximately 15 minutes during this maintenance and new logins to services with RWTH Single Sign-On will not be possible. Existing sessions will remain intact.

RWTH Single Sign-On login ist not possible at the moment.
Existing sessions are not affected.
We are working on fixing the problem.

The problem has been solved.

There are currently issues sending emails via Quickmail. In the meantime, please use the announcement. To ensure that students receive the notifications, please select ‘forced subscription’ in the settings.
You can find instructions on the website below:
https:
help.itc.rwth-aachen.de/en/service/8d9eb2f36eea4fcaa9abd0e1ca008b22/article/b15f2492a9a546f0ac565b8ba619222e/

The problem has been fixed. Previously undelivered emails are now delivered.

Currently, Opencast videos cannot be played. The specialist department is working on fixing the problem.

The issue has been fixed. The videos can be played again.

There were disruptions to RWTH Single Sign-On in some cases during the specified period . After entering your login details, the screen loads and then an Internal Server Error appears. This affects all services that use the RWTH Single Sign-On login.

There are currently disruptions to RWTH Single Sign-On. After entering your login details, the screen loads and then an Internal Server Error appears. This affects all services that use the RWTH Single Sign-On login.
The specialist department has been informed and is working to resolve the issue.

The problem has been fixed.

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

Errors may currently occur when using the course import in RWTHmoodle. Particularly affected are course rooms with extensive question banks for the "Quiz" activity. We are working on providing a fix as soon as possible. However, this will take a few days.

Course imports in RWTHmoodle may currently be accompanied by warning messages. The content will still be imported. We are working on eliminating the warning messages. If the course imports fail in individual cases and no content is imported, please contact the RWTHmoodle support (servicedesk@itc.rwth-aachen.de).

During this period, the routing of the previous XWiN routers (Nexus 7700) will be switched to the new XWiN routers (Catalyst 9600). These routers are essential for RWTH's network connection. This changeover also requires the migration of the DFN connection, which is switched redundantly to Frankfurt and Hannover, and the RWTH firewall to the new systems.
There will be complete or partial outages of the external connection during the maintenance window. All RWTH services (e.g. VPN, email, RWTHonline, RWTHmoodle) will not be available during this period. The accessibility of services within the RWTH network will be temporarily unavailable due to limited DNS functionality.

Der Uplink nach Frankfurt wurde erfolgreich auf das neue System geschwenkt.

Umbau des Uplinks nach Hannover beginnt.

Uplink nach Hannover auf das neue System umgezogen.

BGP v4/v6 nach Frankfurt und Hannover sind nun über die neue Routern funktional.

Es stehen noch ein paar kleinere Nacharbeiten an.

Wartung ist abgeschlossen. Der Datenverkehr läuft nun vollständig über die neuen Router!

Problematik mit der Anbindung zur Physik identifiziert, Lösung erfolgt morgen früh.

As a manager, it is currently not possible to see invitations that have been sent on the participant page. Furthermore, no new invitations can be sent to people who do not have an RWTHmoodle account.

There is currently a problem with the RWTH Single Sign-On login. New logins are not possible.

The problem has been solved.

Opencast videos cannot be played at the moment. The import of videos from other learning rooms and the processing of uploaded videos are also not possible.
We are working on a solution.

In der angegebenen Zeit findet ein Update unseres MFA-Backends statt. Während dieser Zeit können neue RWTH Single Sign-On Sitzungen mit MFA nicht gestartet werden. Weiterhin sind neue VPN-Sessions nicht möglich. Bestehende Sitzungen (SSO & VPN) bleiben unbeeinträchtigt aktiv.
Aufgrund von fehlenden Policies konnten nicht alle Token gefunden werden und es kam zu Problem bei der Anmeldung.

Opencast videos cannot be played at the moment. We are working on a solution.

Bitte beachten Sie, dass der RWTH Single Sign-On (SSO) während der oben genannten Zeit aufgrund geplanter Wartungsarbeiten für wenige Sekunden nicht verfügbar sein wird.
Betroffene Dienste: Alle Anwendungen, die den SSO verwenden.
Auswirkungen: Es können keine neuen Sitzungen gestartet werden und bestehende Sitzungen sind nicht nutzbar. Nutzerinnen und Nutzer in bereits geöffneten Anwendungen können jedoch bis zu ihrem Logout normal weiterarbeiten.
Während der Wartung sehen Sie eine entsprechende Wartungsseite.

It may not be possible to send emails (e.g. via the announcement forum) at the moment. We are working on a solution.

Opencast videos cannot be played at the moment and cources (including videos) may not load. We are working on a solution.

The issue has been fixed

Due to ongoing problems the system is being restarted. During this time Opencast videos aren't available.

Opencast videos cannot be played at the moment. We are working on a solution.

The problem was solved.

RWTHmoodle is not available. We are working on it.

The issues got fixed.

It is currently not possible to access course rooms in RWTHmoodle. The error message is "Datenbankverbindung fehlgeschlagen".
Our expert department is working on a solution.

After the necessary preparatory work (replacement of the SFPs), the operating system relevant to the appliance can now be updated. No interruption of services is to be expected due to the redundancy/HA setup.

On 5 March 2025, RWTHmoodle will be unavailable between 9 and 10 am. For security reasons, important database maintenance will take place during this period.

RWTHmoodle is available again.

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

must be postponed/repeated due to problems

neuer Versuch
nre try

After yesterday's hardware work, combined with a software upgrade, the software used still needs to be adapted today
The work on the standby system alone should not lead to any interruption of services.

As parts of the hardware currently in use led to massive malfunctions during a software upgrade of the appliance itself some time ago, alternative/new components will be tested on the inactive system during this appointment.
Working on the standby system alone should not result in any interruption of services.

This evening around 20:25 - 21:00 there was a performance low in the SSO service and was checked by the specialist department during this time. The problem has been solved and fast logins without waiting times are possible again.

Due to a malfuction in the storage the following systems may currently experience sporadic errors:
- GitLab
- Streaming server in RWTHmoodle (playback problems)
- RWTHonline (Application "Submission of theses")
The specialist department is working on a solution.

Opencast videos can be played back again.

The problem has been resolved and no more problems can be observed. The problem is still being analysed.

Opencast videos are currently not available.

Due to a malfunction in the storage, the following applications may currently experience sporadic errors:
- GitLab
- Application “Submission of theses” in RWTHonline
- Streaming server in RWTHmoodle

Due to accessibility problems with the storage system, it is currently not possible to play videos in the course rooms.

The problem has been solved.

It is currently not possible to add a Multiple True False [ETH] question to an E-Test.
The error message is "Coding error detected, it must be fixed by a programmer: This file should not be manually included by any component."
Our expert department has been informed and is working to resolve the issue.

The problem has been solved.

It is currently not possible to upload videos to the Opencast streaming server. The specialist department has been informed and is working on a solution.
If you need to upload videos urgently, the following options are still available:
- Uploading video as File resource (max. file size 250 MB): https:
help.itc.rwth-aachen.de/en/service/8d9eb2f36eea4fcaa9abd0e1ca008b22/article/900450ad4e994bf4a67d125c07d4ac05/
- Using Sciebo or Gigamove:
Sciebo: https:
help.itc.rwth-aachen.de/en/service/8d9eb2f36eea4fcaa9abd0e1ca008b22/article/44c0a1a05ddf4e879788fb4c56e05ae6/
Gigamove: https:
help.itc.rwth-aachen.de/en/service/1jeqhtat4k0o3/article/8878ac54ae7f483fb181ecdc4c9aa8f6/

The malfunction has been resolved.

Due to problems with access rights, the QuickMail block has been deactivated. Our expert department is working on a solution.
Alternatively, you can inform your students about changes in the announcement forum:
https:
help.itc.rwth-aachen.de/en/service/8d9eb2f36eea4fcaa9abd0e1ca008b22/article/b15f2492a9a546f0ac565b8ba619222e/

The malfunction has been resolved.

During the weekly maintenance between 7 and 8 AM on January 16th 2025, we will update RWTHmoodle to version 4.5. At the same time Opencast will also be updated.The streaming server won't be available for recording during this time period.
After the maintenance, RWTHmoodle and Opencast will be available again.

Currently not all Opencast videos are available. The videos should be available again in the course of the morning.

The videos are available again.

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

During the weekly maintenance between 7 and 8 AM on January 16, 2025, we will update RWTHmoodle to version 4.5. At the same time Opencast will also be updated.The streaming server won't be available for recording during this time period.
After the maintenance, RWTHmoodle and Opencast will be available again.

Due to a technical problem RWTHmoodle was unavailable for a short time.

Currently, RWTHmoodle is not available. We are working on a solution.

The issue has been resolved.

Due to the commissioning of new hardware for the DNS service, RWTHmoodle was temporarily unavailable during the above-mentioned time.

Due to the commissioning of new hardware for the DNS service, RWTHmoodle was temporarily unavailable during the above-mentioned time.

At the moment, single sign-on and multi-factor authentication are sporadically disrupted. We are already working on a solution and ask for your patience.

Access to RWTHmoodle was temporarily unavailable for a few minutes due to a web server problem.

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

Due to a bug fix, RWTHmoodle will not be available for a few minutes.

Abgeschlossen.

Access to RWTHmoodle is currently disrupted. The error message
“Error: Database connection failed
It is possible that the database is overloaded or not running properly.
Server administrators should also check whether the database details are entered correctly in config.php.”
is displayed.
The specialist department is already working on fixing the problem.

Due to problems with the load balancers (F5), the majority of services such as RWTHmoodle, RWTH Single Sign-On, RWTH E-Mail etc. and all services behind the RWTH Single Sign-On are disrupted.

A technician from the manufacturer has now also been called in to solve the problem.

The fault has been rectified. However, there may still be delays in delivery or receipt.

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

Currently, parts of the navigation are displayed in English even if the system language is set to German.

The problem is solved.

Access to RWTHmoodle is currently disrupted. The error message “Secured connection failed” is displayed.
The specialist department is already working on solving the problem.

RWTHmoodle is available again.

Due to database maintenance, login to applications protected by RWTH Single Sign-On (e.g. RWTHonline, RWTHmoodle, Selfservice, SAP) will not be possible for a short time during the specified period.
Please log in to the application in which you would like to work during this period before the maintenance.
We assume that the interruption of the login will last about five minutes.

Access to RWTHmoodle is currently disrupted. The problem manifests itself in long loading times.
The specialist department is already working on solving the problem.

The malfunction has been solved.

For a short period of time, there was an error while using RWTH Single Sign-On.
The problem has been solved.

RWTHmoodle was temporarily unavailable.
The problem was found and has been fixed.

Wechsel auf ein neueres Betriebssystem. Es wird kein Ausfall erwartet.

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

Due to the expired certificate for idm.rwth-aachen.de, no IdM applications and the applications that use RWTH Single Sign-On can be accessed.
We are working on a solution.
- An insecure connection message is displayed when calling up IdM applications.
- When calling up applications with access via RWTH Single Sign-On, a message about missing authorisations is displayed.

The certificate has been updated and the applications can be accessed again. Please delete the browser cache before accessing the pages again.

Videos on the Opencast Streamingserver cannot be played at the moment.
The error message "Proxy error" is displayed.
Our expert department has been informed and is working on a solution.

Due to DNS disruption, the name servers of various providers are currently not returning an IP address for hosts under *.rwth-aachen.de.
As a workaround, you can store alternative DNS servers in your connection settings, e.g. the Level3-Nameserver (4.2.2.2 and 4.2.2.1) or Comodo (8.26.56.26 und 8.20.247.20). It may also be possible to reach the RWTH VPN server, in which case please use VPN.

Instructions for configuring an alternative DNS server under Windows can be found via the following links:
https:
www.ionos.de/digitalguide/server/konfiguration/windows-11-dns-aendern/
https:
www.netzwelt.de/galerie/25894-dns-einstellungen-windows-10-11-aendern.html
You can also use VPN as an alternative. If you cannot reach the VPN server, you can adjust the host file under Windows according to the following instructions. This will allow you to reach the server vpn.rwth-aachen.de. To do this, the following entry must be added:
134.130.5.231 vpn.rwth-aachen.de
https:
www.windows-faq.de/2022/10/04/windows-11-hosts-datei-bearbeiten/

The hosts of RWTH Aachen University can now be reached again from outside the RWTH network.

Individual users may have experienced problems even after the fault was rectified on 25 August at 9 pm. On 26.8. at 9 a.m. all follow-up work was completed, so there should be no further problems.

Due to a fault in the DNS, RWTHmoodle is currently not accessible. Work is underway to rectify the fault.

We expect to carry out unscheduled maintenance during the course of the day. We will inform you as soon as we can specify the time of the maintenance.
RWTHmoodle will be unavailable for a short time during this period.

The update is scheduled for 1:00 pm.

Maintenance is done

There are currently problems with the playback of Opencast videos in RWTHmoodle. It has been reported several times that the videos freeze while the sound continues to play.
If you are experiencing this problem, please contact the IT-ServiceDesk (servicedesk@itc.rwth-aachen.de) with the following information:
- Link to the affected video
- Browser, operating system and device type used (e.g. tablet, computer, smartphone)
- Have you tried different devices and browsers?
- Does the problem also occur in the RWTH VPN?
- Please attach a HAR file: To do this, open the developer tool of your browser, select the network analysis, click on the gear icon and select ‘save all as HAR’. You can also find instructions under the following link:
https:
requestly.com/blog/how-to-generate-har-files-in-chrome-firefox-safari/
Thank you for your help and understanding.

If the problem persists, please follow the steps above.

Videos that have been uploaded to the Opencast streaming server since 11.07.2024 cannot currently be played.
The error message is “Incompatible stream type”.
Our colleagues are informed and are working on a quick solution.

Uploading videos is now possible again.
We kindly ask you to delete all videos uploaded between July 11, 2024 and July 24, 2024 and upload them again.
If you are still unable to play a video, please contact the ServiceDesk (servicedesk@itc.rwth-aachen.de) with the following information:
- Name of the course room
- Link to the affected video.

Aufgrund von Erneuerung der SSL Zertifikate wird der vCenter Server im genannten Zeitraum teilweise kurzzeitig nicht erreichbar sein.
Alle VMs laufen wie gewohnt weiter und die Erreichbarkeit der darauf laufenden Dienste wird NICHT durch diese Wartung beeinträchtigt werden. Lediglich die Funktionen des HTML5 Clients für das Management ihrer VMs werden nicht verfügbar sein, da Sie sich während der Wartung nicht am vCenter Server einloggen können.

Während der Wartung ist es zu Fehlern gekommen, sodass die Wartung verlängert werden muss.

---englisch version below---
Due to maintenance, some servers are currently unavailable.
There are temporary connection problems with some services.

When creating an announcement or a quickmail, no emails are currently sent to recipients as notifications.
The specialist department is working on a quick solution.

The malfunction has been solved.
The notifications of the announcements and Quickmails will be sent automatically afterwards.

Since July 2, 2024, the RWTH Single Sign-On (SSO) and the login of all SSO-connected services is protected with multifactor-authentication (MFA). In addition to an individual password, users must now enter a second factor when logging in. The second factor must be generated in Selfservice [1] via the Token Manager. Further information can be found on IT Center Help [2] and the IT Center Blog [3].
[1] http:
www.rwth-aachen.de/selfservice
[2] https:
help.itc.rwth-aachen.de/service/0f861f53818c44e9a5df6ea7b244dacd/article/b084004d1bcf40a3be00f456f3e4a543/
[3] https:
blog.rwth-aachen.de/itc/en/tag/mfa/

Due to a critical security update, it will not be possible to upload videos to the Opencast streaming server from July 8, 2024 to July 12, 2024.
Playing and – if set – downloading existing videos will remain possible during this time.
The automatic recording of lectures in the lecture halls of the C.A.R.L. and in the physics lecture hall will still be possible. However, the recording cannot be made available immediately in RWTHmoodle using the Opencast streaming server.
If you need to upload videos during the maintenance window, the following options are still available:
- Uploading video as File resource (max. file size 250 MB): https:
help.itc.rwth-aachen.de/en/service/8d9eb2f36eea4fcaa9abd0e1ca008b22/article/900450ad4e994bf4a67d125c07d4ac05/
- Using Sciebo or Gigamove:
Sciebo: https:
help.itc.rwth-aachen.de/en/service/8d9eb2f36eea4fcaa9abd0e1ca008b22/article/44c0a1a05ddf4e879788fb4c56e05ae6/
Gigamove: https:
help.itc.rwth-aachen.de/en/service/1jeqhtat4k0o3/article/8878ac54ae7f483fb181ecdc4c9aa8f6/

Currently, Opencast videos cannot be played in RWTHmoodle. Instead, a login to Opencast is displayed.
The specialist department is working on a solution.

The videos can be played again.

Due to a malfunction, RWTHmoodle is currently very slow.
The department has been informed and is working on a solution

Es findet eine Wartung der Switches des Storage-Systems statt, es wird mit keinem Ausfall, höchstens einem sehr kurzen Verbindungsabbruch zum Streaming Service gerechnet.

Unfortunately, the login via the RWTH Single Sign-On and thus into the connected services is currently only successful in individual cases.
If you receive an error message, please try to log in again in about an hour.
People who are already successfully logged in are not affected by the disruption.

The servers are currently at full capacity. We therefore ask you to try to log in at a later time (approx. in one hour). We are working on a solution to the problem.

Through various measures, which have significantly increased the overall performance of the servers, the loading difficulties and login problems were resolved around 3 pm.
For the time being, the message remains as a note, as we continue to monitor the load on the system.

The login to the RWTH Single Sign-On is stabilized. For this reason, we are ending this notice.

Unfortunately, it is currently not possible to schedule a recording via the recording calendar.
The error affects all users of the lecture hall recordings.
The error will be fixed during the next maintenance on Thursday.

From 23.05.2024 08:00 to 24.05.2024 09:50, the web service functions for managing local accounts did not work. In particular, it was not possible to create new user accounts forbridge courses during this period

The Virtual Programming Lab (VPL) was disrupted from 08:00 am - 02:10 pm.

We are upgrading RWTHmoodle to Moodle version 4.3.
You can find information about the upgrade on the following website:
https:
help.itc.rwth-aachen.de/en/service/8d9eb2f36eea4fcaa9abd0e1ca008b22/article/356ba882b22b46588158cc896cc7f3b6/

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

For security reasons, the Moodle plugin “Virtual Programming Lab” has been partially deactivated. Solutions can still be submitted. However, these will no longer be compiled and executed.
As soon as we have more information about the duration of the deactivation, we will inform you here.

The plugin has been reactivated and all functionalities are available again.

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

Currently the opening of documents on RWTHmoodle is disturbed. An error message "The file you are looking for was not found." appears.
The department has already been informed and is working on a quick solution.

The malfunction has been fixed.

Es gab eine kurze Störung des Streaming Services aufgrund eines Konnektivitätsverlustes zum Storage System. Das Problem konnte behoben werden.

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

The playback of streaming videos in RWTHmoodle is currently disrupted. Unfortunately, the problem cannot be solved at the moment and the error can therefore only be corrected this morning.

The problem has been fixed. The videos can now be played again.

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

It is currently not possible to play videos on the Opencast streaming server. Our colleagues have already been informed and are working on a quick solution.

The malfunction has been fixed.

Between 20:00 and 21:15, some VMs in the Virtual Serverhosting service were without IP connectivity. This affected the SSO login and access to Moodle.
The problem has been fixed.
If the login does not work, please clear your browser cache and cookies. You should then be able to log in again successfully.

On January 18, 2024 the streaming server Opencast will be upgraded to the latest version.
To ensure a smooth process , the Opencast block will already be hidden on January 17, 2024, at 5 pm. Uploading and deleting videos will no longer be possible from this date. Furthermore, videos can no longer be played from January 18, 2024. Users see an Opencast login screen instead of the video. It is not possible to log in at this point.
Auditorium 4.0 is also affected, that means no live streaming can take place. Furthermore, no new recordings can be scheduled or already scheduled recordings deleted.
The system will then be fully available again from 12 am on Friday.

The maintenance is complete.

***englisch version below***
Due to the maintenance currently being carried out in the Identity Management [1], login via the RWTH Single Sing-On is affected. Please try to log in again at a later time. As soon as the maintenance has been completed, you will be able to log in again without any problems.
[1] https:
maintenance.itc.rwth-aachen.de/ticket/status/messages/21/show_ticket/8753

RWTHmoodle is currently not accessible.
The specialist department has already been informed and is working on a quick solution.

The malfunction has been fixed.

In the course of a software update, the individual proxies are restarted. Due to the HA implementation, there should be no failures. Affected are among others mail, WLAN VPN/Shibboleth (because of LDAP).

Due to a database problem, RWTHmoodle is not available at the moment.
We are working on a solution.

The problem has been solved

RWTHmoodle is currently not accessible. The problem is indicated by an error message: Database connection failed.
The specialist department has already been informed and is working on a quick solution.

The problem has been solved

The malfunction has been fixed.

During the specified period, we will be carrying out network maintenance for various services. There will be a loss of connection of about 2-5 minutes.
With regard to RWTHmoodle, the Opencast streaming server will be affected. You can continue to use the RWTHmoodle platform.

Temporarily there was a communication problem with the streaming server Opencast, so that the course pages were slow to load and the list of available videos was not loaded. In some cases, the message "List cannot be loaded (Error: Unexpected API response.)" was displayed.
The problem was quickly solved by the specialist department.