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Revocation of Adobe licenses on November 24, 2025

Partial Outage
Wednesday 11/19/2025 08:11 AM - Unbekannt

Due to the removal of a grace period by Adobe, the withdrawal of the Adobe Creative Cloud and Acrobat Pro DC licenses must be brought forward.

The license withdrawal will take place on **November 24, 2025** (Originally: **December 17, 2025**).

Please note that the Adobe Reader (reading and signing PDFs) is not affected by this measure and can continue to be used without restrictions.

After **November 24, 2025**, access to all data stored in the Adobe Cloud (Document Cloud / Creative Cloud) will no longer be possible.

We recommend reviewing your cloud data:

- **Creative Cloud:** The local folder "Creative Cloud Files" must be synchronized with the online storage in the browser.
- **Acrobat / Document Cloud:** The web portal of the Document Cloud, accessible via login with RWTH account, should be checked for saved files.

**Status of New Licenses:**
Internal coordination processes are still ongoing; therefore, we cannot currently provide a date for when new licenses will be available for order in the software shop.

It is recommended to check alternatives during this transition period:

Adobe alternatives:

https://help.itc.rwth-aachen.de/en/service/u7okrwv9h0s2/article/706c0e84928d444d9842ed858e4092f9/

If you have further questions, please contact servicedesk@itc.rwth-aachen.de.

19.11.2025 08:38