RWTHcontacts

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts

If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

Both sub-services will be updated.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts

If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

Webservice wird gewartet und steht während der Wartung nicht zur verfügung.

Wartung erfolgreich durchgeführt!

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

There were disruptions to RWTH Single Sign-On in some cases during the specified period . After entering your login details, the screen loads and then an Internal Server Error appears. This affects all services that use the RWTH Single Sign-On login.

There are currently disruptions to RWTH Single Sign-On. After entering your login details, the screen loads and then an Internal Server Error appears. This affects all services that use the RWTH Single Sign-On login.
The specialist department has been informed and is working to resolve the issue.

The problem has been fixed.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

During this period, the routing of the previous XWiN routers (Nexus 7700) will be switched to the new XWiN routers (Catalyst 9600). These routers are essential for RWTH's network connection. This changeover also requires the migration of the DFN connection, which is switched redundantly to Frankfurt and Hannover, and the RWTH firewall to the new systems.
There will be complete or partial outages of the external connection during the maintenance window. All RWTH services (e.g. VPN, email, RWTHonline, RWTHmoodle) will not be available during this period. The accessibility of services within the RWTH network will be temporarily unavailable due to limited DNS functionality.

Der Uplink nach Frankfurt wurde erfolgreich auf das neue System geschwenkt.

Umbau des Uplinks nach Hannover beginnt.

Uplink nach Hannover auf das neue System umgezogen.

BGP v4/v6 nach Frankfurt und Hannover sind nun über die neue Routern funktional.

Es stehen noch ein paar kleinere Nacharbeiten an.

Wartung ist abgeschlossen. Der Datenverkehr läuft nun vollständig über die neuen Router!

Problematik mit der Anbindung zur Physik identifiziert, Lösung erfolgt morgen früh.

Das RWTH Personenverzeichnis wird aktualisiert. Es kann im angegebenen Zeitraum kurzzeitig nicht zur Verfügung stehen.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

This evening around 20:25 - 21:00 there was a performance low in the SSO service and was checked by the specialist department during this time. The problem has been solved and fast logins without waiting times are possible again.

It is currently not possible to access RWTHcontacts from outside the RWTH network.
A solution is being worked on.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

Due to problems with the load balancers (F5), the majority of services such as RWTHmoodle, RWTH Single Sign-On, RWTH E-Mail etc. and all services behind the RWTH Single Sign-On are disrupted.

A technician from the manufacturer has now also been called in to solve the problem.

The fault has been rectified. However, there may still be delays in delivery or receipt.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

For a short period of time, there was an error while using RWTH Single Sign-On.
The problem has been solved.

Aufgrund der Verarbeitung des Semesterwechsels im Identity Management werden Änderungen von Organisationen und Personendaten nur stark verzögert in angeschlossene Systeme übertragen. Dies beinhalte auch die Anzeige in RWTHcontacts.

Due to a fault in the data transmission, no personal entries can be called up .
Tha pages shows an internal server error (error 500)
We are working on a solution to the problem.

The problem has been solved.

Due to the expired certificate for idm.rwth-aachen.de, no IdM applications and the applications that use RWTH Single Sign-On can be accessed.
We are working on a solution.
- An insecure connection message is displayed when calling up IdM applications.
- When calling up applications with access via RWTH Single Sign-On, a message about missing authorisations is displayed.

The certificate has been updated and the applications can be accessed again. Please delete the browser cache before accessing the pages again.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

Due to DNS disruption, the name servers of various providers are currently not returning an IP address for hosts under *.rwth-aachen.de.
As a workaround, you can store alternative DNS servers in your connection settings, e.g. the Level3-Nameserver (4.2.2.2 and 4.2.2.1) or Comodo (8.26.56.26 und 8.20.247.20). It may also be possible to reach the RWTH VPN server, in which case please use VPN.

Instructions for configuring an alternative DNS server under Windows can be found via the following links:
https:
www.ionos.de/digitalguide/server/konfiguration/windows-11-dns-aendern/
https:
www.netzwelt.de/galerie/25894-dns-einstellungen-windows-10-11-aendern.html
You can also use VPN as an alternative. If you cannot reach the VPN server, you can adjust the host file under Windows according to the following instructions. This will allow you to reach the server vpn.rwth-aachen.de. To do this, the following entry must be added:
134.130.5.231 vpn.rwth-aachen.de
https:
www.windows-faq.de/2022/10/04/windows-11-hosts-datei-bearbeiten/

The hosts of RWTH Aachen University can now be reached again from outside the RWTH network.

Individual users may have experienced problems even after the fault was rectified on 25 August at 9 pm. On 26.8. at 9 a.m. all follow-up work was completed, so there should be no further problems.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

Since July 2, 2024, the RWTH Single Sign-On (SSO) and the login of all SSO-connected services is protected with multifactor-authentication (MFA). In addition to an individual password, users must now enter a second factor when logging in. The second factor must be generated in Selfservice [1] via the Token Manager. Further information can be found on IT Center Help [2] and the IT Center Blog [3].
[1] http:
www.rwth-aachen.de/selfservice
[2] https:
help.itc.rwth-aachen.de/service/0f861f53818c44e9a5df6ea7b244dacd/article/b084004d1bcf40a3be00f456f3e4a543/
[3] https:
blog.rwth-aachen.de/itc/en/tag/mfa/

Unfortunately, the login via the RWTH Single Sign-On and thus into the connected services is currently only successful in individual cases.
If you receive an error message, please try to log in again in about an hour.
People who are already successfully logged in are not affected by the disruption.

The servers are currently at full capacity. We therefore ask you to try to log in at a later time (approx. in one hour). We are working on a solution to the problem.

Through various measures, which have significantly increased the overall performance of the servers, the loading difficulties and login problems were resolved around 3 pm.
For the time being, the message remains as a note, as we continue to monitor the load on the system.

The login to the RWTH Single Sign-On is stabilized. For this reason, we are ending this notice.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

Das Layout des RWTH Organisationenverzeichnis wird erneuert

Auf RWTHcontacts wird die Organisation "Verwaltung und zentrale Einrichtungen der Uniklinik" samt Kind-Organisationen sowie Personen der Kind-Organisationen der Medizinischen Fakultät nicht mehr angezeigt. Alle Personen dieser Organisationen, die keiner anderen Organisationen angehören, werden auch nicht mehr angezeigt.
Hinweis: Die jetzt ausgeblendeten Organisationen und Personen können in UKAcontacts weiterhin gefunden werden.
https:
uka.rwthcontacts.rwth-aachen.de/

Gilt nicht für Organisationen des UKA/FB10!
Zum 3. April 2024 werden die Einträge im RWTH Personenverzeichnis im Menüpunkt „Offene Campus-Zuordnungen“ auf RWTHcontacts und anderen angeschlossenen Systemen (RWTH Intranet, CMS Institutswebseiten, …) nicht mehr angezeigt.
Die vollständige Löschung von nicht zugeordneten Einträgen wird in 22 Tagen ausgeführt. (24.04.2024)

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts
If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

Der Zugriff auf UKAcontacts aus dem Internet wird gesperrt. Der Zugriff mit IP-Adressen aus dem RWTH und UKA Netzwerk ist weiterhin möglich.

RWTH Organisationenverzeichnis und RWTH Personenverzeichnis werden gewartet. Die Systeme können für einige Minuten nicht ordnungsgemäß zur Verfügung stehen.

The system is maintained on a regular basis. From the user's point of view, the following short-term effects may occur temporarily during the maintenance:
- Impairment of the use of SelfService, ConnectMe and PasswordReset
- Delays in creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
If a login via Shibboleth (RWTH Single Sign-On) fails during the maintenance, we ask our users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

The system is maintained on a regular basis. From the user's point of view, the following short-term effects may occur temporarily during the maintenance:
- Impairment of the use of SelfService, ConnectMe and PasswordReset
- Delays in creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
If a login via Shibboleth (RWTH Single Sign-On) fails during the maintenance, we ask our users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.

RWTHcontacts is not available.

Error could be fixed by restarting the Docker network.

Wartung.